Inspection and Survey Diagnostics of Building Infrastructure






Contact Us

Privacy Policy

Privacy Policy

Civil Tech Co., Ltd. (hereinafter referred to as "the Company") will establish and publish our personal information protection policy here, and promote the protection of personal information by making sure that our staff and related parties are concientious of the importance of personal information protection.


Collection of personal information

We may obtain personal information from general customers of this site when using our products and services.

The provision of personal information by the customer to the Company is not a necessary requirement for the conclusion of a contract between the customer and the Company, and the customer is not obliged to provide the personal information to the Company. In addition, customers will not be treated disadvantageously by not providing their personal information to us.


Types of personal information we collect

  • Basic Information

    Name, address, e-mail address, gender, country of residence, telephone number, fax number, etc.

  • Additional information

    Occupation and workplace information (company name, address, telephone number, department, title, etc.)

  • Information automatically collected from our website

    Cookies, IP address, browser type, date and time of access, etc.

  • Information as instructed by administrative authorities and as required by laws, regulations, ordinances, etc.

How We Use Personal Information

Personal information received from customers will be used for e-mails and materials for contact from our company, business guidance, and answers to questions.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

We will properly manage the personal information entrusted to us and will not disclose personal information to third parties unless it falls under any of the following.

  • If the customer’s consent is obtained, if it is disclosed to the parties entrusted by the company in order to perform the service desired by the customer, and when it is necessary to disclose it in accordance with laws and regulations.
  • When there is a request as per laws and regulations from a public institution such as a court or the police.
  • If there is a special provision in the law
  • If there is a risk of damaging the life, body, property, or honor of our customers or a third party, and the consent of said customer or third party cannot be obtained.
  • When there our actions that violate laws or regulations or our terms of use and precautions, and it is necessary to protect or defend our rights, property or services, and if we cannot obtain the consent of the owner of the information.

Safety Measures for Personal Information

We are taking all possible security measures to ensure the accuracy and safety of personal information.


Information storage and security

In order to keep personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system, develop a management system, and thoroughly train employees. We will take necessary measures, implement safety measures, and strictly manage personal information.


Personal information confirmation

If a customer wishes to inquire about, correct, or delete his/her own personal information, we will respond to the request after confirming the identity of the customer.

Compliance with Laws & Regulations and Changes to Privacy Policy

We will comply with Japanese laws, regulations, and other norms applicable to personal information in our possession, and will review and improve the contents of this policy as appropriate.

The contents of this policy may be changed without notice to users, except as otherwise provided in laws and regulations or in this policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall become effective from the time it is posted on this website.

Personal Information Complaint and Consultation Desk

We have established a help desk in order to respond to customer inquiries and comments regarding personal information obtained and held by us, and after confirming the identity of the customer or his/her representative, we will respond in good faith with the requested information. Please note that it may take a few days before we are able to respond to your inquiry.

Personal Information Desk

Civil Tech Co., Ltd.
3-22-10, Higashino-cho,
Kasugai City, Aichi, 486-0817, Japan
Phone number: +81-568-87-6520

EEA Residents' Rights

Customers who are residents of the EEA region have the following rights under the GDPR regarding their personal information if they meet the requirements under the GDPR.

  • Information about the processing of your data

    You can ask us for the necessary information regarding our data processing activities that concern you.

  • Right to access personal information

    You can check whether or not personal information relating to you is being processed. You will also have access to your personal and related information where it is processed.

  • Right to correct or delete personal information

    You can obtain the correction of inaccurate personal information concerning you without undue delay and correct any inaccurate personal information. You can also have your personal information erased.

  • Objection to personal information

    You can object to the processing of personal data concerning you at any time on the grounds of your particular situation.

  • Right to data portability

    You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and the administrator can transfer such personal data to another controller without hindrance from the controller to whom the personal data was provided.

  • Not subject to automated decision making

    You have the right not to be subject to automated decision-making (including profiling) based on the processing of your personal data that produces legal effects or has a similarly significant effect on you.

California Residents' Rights

California residents have the following rights under the California Consumer Privacy Act (CCPA) with respect to their personal information if they meet the CCPA requirements: In this case, we will respond to your request regarding your rights below within 45 days in accordance with the provisions of the CCPA.

  • Right to access

    You have the right to request disclosure of the personal information we collect and use.

  • Right to delete personal information

    You can request that we delete the personal information we have collected about you.

  • Right to opt out of sales of personal information

    You can request that we stop selling your personal information and that you do not sell your personal information in the future. However, we do not sell the personal information of California residents.

  • Refusal of discriminatory treatment

    You have the right not to be discriminated against for exercising the above rights.

SSL and Cookies

We protect your personal information by using Secure Socket Layer (SSL, an industry-standard security feature that encrypts information on the Web) to ensure the security of your personal information when you submit it to the Site. By using an SSL-enabled browser, your personal information is automatically encrypted during transmission and reception.

This site is equipped with various checks and firewalls to prevent unauthorized access from outside. Cookies are a convenient feature when you visit the site again. Their purpose is not to invade your privacy or damage your computer. Setting your browser options, such as allowing Microsoft Internet Explorer, for example, to reject cookies, will not prevent you from viewing this website. Cookies are small files containing information sent to your computer from a website.

If you do not reject the cookie, it will be stored on your computer (hard disk). Cookies identify your computer, but not your personal information, unless you enter personal information into the Web site. We use cookies to help us to resolve any damage caused, for example, if this website is attacked due to computer hacking.

About the Access Analytics Tools We Use

Our website uses Google Analytics to analyze and improve our website. In doing so, cookies are used for data collection and non-personal information, such as your IP address, will be automatically sent to Google through your browser.

This traffic data is collected anonymously and does not identify you personally. Our website uses such information only for the purpose of measuring and analyzing the usage status of the website and improving the quality of our website. You may decline to have such data retrieved by disabling your cookies from your browser settings.

Please click here for details on how Google collects and uses access information.